ORDER TRACKING
Welcome to the Wefix.lk Track Order page! We understand the importance of knowing the status of your repair or purchase, and we aim to provide you with the most efficient and transparent tracking service. Here’s everything you need to know about how to track your order with us.
How to Track Your Order
Tracking your order with Wefix.lk is simple and convenient. Follow these easy steps:
- Order ID: Locate your Order ID from the confirmation email or invoice sent to you.
- Tracking Portal: Enter your Order ID in the tracking portal above.
- Real-Time Updates: Get real-time updates on the status of your repair or purchase, including estimated delivery or completion times.
Understanding Your Order Status
- Order Received: We have received your order and it is being processed.
- In Progress: Your repair is underway or your parts are being prepared for shipment.
- Shipped: Your order has been shipped. You will receive a tracking number to monitor the shipment.
- Completed: Your repair is completed, or your order has been delivered.
Frequently Asked Questions
Q: How long does it take to process an order?
A: Processing times vary depending on the service or product. Typically, repairs take 3-5 business days, and product deliveries take 5-7 business days.
Q: Can I modify my order after it’s been placed?
A: Changes can be made before the order status changes to “In Progress.” Please contact our customer support team as soon as possible.
Q: What should I do if my order is delayed?
A: If your order is delayed beyond the estimated time, please contact our support team. We will provide you with an update and assist in resolving any issues.
Q: How can I contact customer support?
A: You can reach our customer support team via email at wefix@gmail.com or call us at +94 77 33 00 905
Customer Support
Our dedicated customer support team is here to assist you with any inquiries regarding your order. We are committed to providing the best service possible and ensuring your satisfaction.
Stay Updated
Keep an eye on your email and SMS for updates regarding your order. We will notify you at every step of the process to keep you informed.
Thank you for choosing Wefix.lk! We appreciate your trust in our services and products.
About Wefix.lk
Welcome to Wefix.lk, your trusted partner for all your electronic repair and parts needs. Founded with a passion for technology and a commitment to exceptional service, we have been serving customers across Sri Lanka with top-notch repair services and high-quality electronic parts.
Our Mission
At Wefix.lk, our mission is to provide reliable, efficient, and affordable electronic repair services and parts to our customers. We strive to ensure that every customer experiences seamless service, quick turnaround times, and the highest standards of quality.
Our Services
TV Repair and Parts: Our expertise lies in repairing all types of TVs, from the latest smart TVs to older models. We also offer a wide range of TV parts, ensuring that you get the right component for your device.
Electronic Repairs: Beyond TVs, we specialize in repairing a variety of electronic items, including induction cookers and microwaves. Our skilled technicians are equipped to handle even the most complex repairs.
Home Visit Services: For your convenience, we offer home visit services. Our technicians will come to your location, diagnose the issue, and provide on-site repair services, saving you the hassle of transporting your device.
Backlights and More: We sell all kinds of backlights and other essential electronic components. Whether you need a replacement part or an upgrade, we have you covered.
Why Choose Us?
Expert Technicians: Our team consists of highly trained and experienced technicians who are passionate about electronics. They stay updated with the latest technologies and repair techniques to provide you with the best service.
Quality Assurance: We use only genuine parts and follow stringent quality control processes to ensure that every repair and product meets our high standards.
Customer Satisfaction: Your satisfaction is our priority. We are dedicated to providing exceptional customer service, from the moment you contact us to the completion of your repair or purchase.
Affordable Prices: We believe in offering value for money. Our services and products are competitively priced, ensuring that you get the best deal without compromising on quality.
Convenience: Our home visit service and easy-to-use tracking system make it convenient for you to get your electronics repaired or parts delivered without any hassle.
Our Commitment
We are committed to continuous improvement and innovation. At Wefix.lk, we are always exploring new ways to enhance our services and products to better serve you. Your feedback is invaluable to us, and we welcome any suggestions to help us improve.
Contact Us
We are here to assist you with any questions or concerns. Feel free to reach out to us via email at info@wefix.lk or call us at +94 77 33 00 905. You can also visit our store located at No 12 Keyzer street, Colombo. Sri Lanka track order
Thank you for choosing Wefix.lk. We look forward to serving you and ensuring that your electronic devices are always in top working condition.
SEND US A MESSAGE
CONTACT INFORMATION
No 12 Keyzer street
Colombo 11
Sri Lanka
+94773300905
wefix@gmail.com
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
