Terms and Conditions

terms

Introduction

Welcome to wefix.lk. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use wefix.lk if you do not agree to all of the terms and conditions stated on this page.

Services

We provide repair services for TVs, induction cookers, microwaves, and other electronic items. We also sell TV parts, washing machine PCB boards, and other electronic components. Our services include home visits for repairs, providing expert diagnostics, and offering high-quality replacement parts.

User Responsibilities

  • Users must ensure that the information provided for repairs or purchases is accurate and complete.
  • Users agree not to misuse the website for any fraudulent activities.
  • Users must maintain the confidentiality of their account and password and accept responsibility for all activities that occur under their account.

Ordering and Payment

  • Orders can be placed through our website, and payment must be made through the available payment methods.
  • Prices for our products and services are subject to change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.

Shipping and Delivery

  • We provide shipping services for purchased parts, and delivery times may vary based on location.
  • Delivery charges, if applicable, will be added to the total cost of the order.
  • We are not responsible for any delays caused by external factors beyond our control.

Returns and Refunds

  • Returns are accepted within 30 days of purchase, provided the item is in its original condition and packaging.
  • Refunds will be processed using the same payment method used for the purchase.
  • We reserve the right to refuse returns if the item shows signs of use or damage.

Warranty

  • Our repair services and parts come with a standard warranty period, details of which are provided at the time of service or purchase.
  • Warranty claims must be supported by proof of purchase and a description of the issue.

Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
  • Our liability is limited to the maximum extent permitted by law.

Privacy Policy

  • We are committed to protecting your privacy and ensuring that your personal information is handled securely.
  • Our Privacy Policy outlines how we collect, use, and protect your data.

Changes to Terms and Conditions

  • We reserve the right to update or modify these terms and conditions at any time without prior notice.
  • Continued use of the website following any changes constitutes acceptance of the new terms.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at support@wefix.lk.


About Us

Welcome to wefix.lk

At wefix.lk, we specialize in providing top-notch repair services and selling high-quality electronic parts. Our journey began with a simple mission: to offer reliable and affordable repair solutions for TVs and other electronic devices. Over the years, we have expanded our services to include induction cookers, microwaves, and more, becoming a trusted name in the industry.

Our Services

  • TV Repair and Parts: Whether it’s a broken screen, faulty backlight, or any other issue, our expert technicians can diagnose and fix your TV problems efficiently. We also stock a wide range of TV parts to meet your repair needs.
  • Electronic Repairs: From induction cookers to microwaves, we provide comprehensive repair services for a variety of electronic appliances.
  • Washing Machine PCB Boards: We now offer specialized PCB boards for washing machines, ensuring they run smoothly and efficiently.
  • Home Visits: Understanding the inconvenience of transporting bulky electronics, we offer home visit services for repairs, providing you with the convenience of professional service at your doorstep.

Why Choose Us?

  • Expertise: Our team of highly skilled technicians has years of experience in repairing a wide range of electronic devices.
  • Quality Parts: We source and sell only the best quality parts to ensure the longevity and performance of your electronics.
  • Customer-Centric Approach: Your satisfaction is our priority. We strive to provide excellent customer service and ensure your devices are repaired to the highest standards.
  • Affordable Solutions: We believe in offering top-quality services at competitive prices, ensuring you get the best value for your money.

Our Vision

To be the leading provider of electronic repair services and parts in Sri Lanka, known for our commitment to quality, reliability, and customer satisfaction.

Our Mission

To deliver exceptional repair services and high-quality electronic parts, ensuring our customers’ devices are back in working order as quickly as possible.

Our Values

  • Integrity: We operate with honesty and transparency in all our dealings.
  • Quality: We are committed to providing top-quality services and products.
  • Customer Focus: We put our customers at the heart of everything we do.
  • Innovation: We continuously seek new and improved ways to serve our customers better.

Meet the Team

Our team comprises dedicated professionals who are passionate about electronics and committed to providing the best repair solutions. From our experienced technicians to our friendly customer service representatives, every member of the wefix.lk family is here to ensure your satisfaction.

Contact Us

Got questions or need assistance? We’re here to help! Reach out to us at support wefix@gmal.com or visit our contact page for more information.

Thank you for choosing wefix.lk – your trusted partner in electronic repairs and parts.

https://wefix.lk/product-category/main-boards


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