FAQs
1. What services does Wefix.lk offer? FAQs FAQs FAQs FAQs
Wefix.lk specializes in TV repair and selling TV parts. We repair and sell electronic items, provide home visit services for repairs, and sell all kinds of backlights. Additionally, we offer Washing Machine PCB Boards and have recently expanded to include induction cookers and microwaves.
2. How can I book a repair service?
You can book a repair service by visiting our website and filling out the booking form. Alternatively, you can call our customer service hotline for immediate assistance. Once booked, our technicians will contact you to confirm the appointment and provide further instructions.
3. Do you offer home visit services?
Yes, we offer home visit services for your convenience. Our skilled technicians will come to your home to diagnose and repair your TV or other electronic devices, ensuring a hassle-free experience.
4. What areas do you cover for home visit services?
We currently offer home visit services within Colombo. Please contact our customer service to check if your area is covered.
5. What types of TVs do you repair?
We repair all types of TVs, including LCD, LED, Plasma, and Smart TVs. Our technicians are experienced with various brands and models, ensuring high-quality service.
6. How long does a typical repair take?
The duration of a repair depends on the complexity of the issue. Minor repairs can be completed within a few hours, while more complex problems may take a few days. We strive to provide timely service and will keep you informed throughout the process.
7. Do you provide a warranty for repairs?
No, we dont offer a warranty on our repair services. Please contact us for more details
8. Can I buy TV parts directly from Wefix.lk?
Absolutely! We sell a wide range of TV parts, including backlights and logic boards. You can browse our inventory on our website and place an order online. We also provide installation services if needed.
9. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery. For online purchases, we provide secure payment gateways to ensure a safe transaction.
10. How can I track my order?
Once your order is shipped, we will provide a tracking number via email. You can use our Track order page to track your order on our website. If you have any issues, our customer service team is always ready to assist.
11. What should I do if I receive a defective part?
If you receive a defective part, please contact our customer service immediately. We will arrange for a replacement or a refund, depending on your preference. Our goal is to ensure your complete satisfaction.
12. Do you offer bulk purchase discounts?
Yes, we offer discounts for bulk purchases. Please contact our sales team with your requirements, and we will provide a customized quote.
13. How can I contact customer service?
You can contact our customer service via phone, email, or the contact form on our website. Our team is available during business hours to assist with any inquiries or issues you may have.
About Us
Welcome to Wefix.lk, your trusted partner in electronic repair and parts supply. With a passion for technology and a commitment to excellence, we have been serving our community by providing reliable and efficient repair services for TVs and other electronic devices.
Our Mission
Our mission is to deliver top-quality repair services and high-grade electronic parts to our customers. We strive to bring your devices back to life, ensuring they function as good as new. We believe in honesty, transparency, and customer satisfaction, making us a preferred choice for many households and businesses.
Our Services
TV Repair and Parts Sales: We specialize in repairing all types of TVs, including LCD, LED, Plasma, and Smart TVs. Our experienced technicians are equipped to handle any issue, ensuring your TV is back to its optimal performance. In addition to repairs, we sell a wide range of TV parts, including backlights and logic boards, to meet all your needs.
Electronic Repairs: Beyond TVs, we repair various electronic items, including induction cookers and microwaves. Our comprehensive repair services ensure that your appliances are functioning efficiently.
Home Visit Services: Understanding the inconvenience of transporting large devices, we offer home visit services. Our technicians will come to your home, diagnose the problem, and perform necessary repairs on-site, providing you with a hassle-free experience.
Why Choose Us?
Expert Technicians: Our team consists of skilled and certified technicians with years of experience in the industry. They are equipped with the latest tools and technology to provide the best repair services.
Quality Parts: We source our parts from reputable manufacturers, ensuring they meet the highest standards of quality and reliability. Whether you need a simple replacement or a complex repair, you can trust our parts to deliver.
Customer-Centric Approach: At Wefix.lk, customer satisfaction is our top priority. We listen to your needs, provide transparent quotes, and ensure timely service. Our friendly customer support team is always ready to assist you with any questions or concerns.
Affordable Prices: We believe that quality repair services should be accessible to everyone. Our competitive pricing ensures that you get the best value for your money without compromising on quality.
Our Commitment
At Wefix.lk, we are committed to building lasting relationships with our customers. We continuously strive to improve our services and expand our product range to meet the evolving needs of our clients. Your trust and satisfaction drive us to deliver excellence in every aspect of our business.
Thank you for choosing Wefix.lk. We look forward to serving you and helping you get the most out of your electronic devices. If you have any questions or need assistance, please don’t hesitate to contact us.
